Job Posting: Operations Director

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Permanent, Regular, Full-Time Position
Deadline: 5:00 p.m. on Friday, August 25, 2023

 The Ontario Confederation of University Faculty Associations (OCUFA) is located in the Dish with One Spoon Territory, which exists as the result of a treaty between the Anishinaabe, Mississaugas, and Haudenosaunee that bound them to protect and share the land. Subsequent Indigenous nations and peoples, Europeans, and all newcomers have been invited into this treaty in the spirit of peace, friendship, and respect.

Founded in 1964, OCUFA seeks to maintain and enhance the quality of higher education in Ontario, and to advance the professional and economic interests of teachers, researchers, and librarians in Ontario universities. A member driven organization, OCUFA works to ensure that the views of its 30 member associations—which represent more than 17,000 tenure-stream and contract faculty, academic librarians, and other academic professionals—are communicated to government policy makers, the public, and those concerned with the quality and accessibility of postsecondary education.

OCUFA is a progressive and dynamic organization whose work combines service and support for individual faculty associations with advocacy that brings faculty issues to government, the media, and the public. This work supports the vision that OCUFA and its members have for the social and economic roles played by universities and faculty in Ontario.

Driven by and responsive to members, OCUFA supports faculty associations with bargaining, grievance, equity, capacity building, communications, education, alliance building, leadership, and development. OCUFA is also an advocate for its membership to government, relevant stakeholders, and other decision makers in the postsecondary education sector through direct communications, lobbying, provincial campaigns.

For more information about OCUFA, please visit:

Position responsibilities

Working under the supervision of the Executive Director (ED), the Operations Director (OD) is responsible for assisting the Executive Director overseeing the administration operations of OCUFA. Key aspects of this diverse portfolio include supporting the ED with operational procedures and processes, staff leadership, financial sustainability, as well as the coordination of the day-to-day operations fostering a respectful, effective, and collegial work environment that is safe and healthy, and compliant with occupational health and safety standards. The OD ensures strong systems are in place to support OCUFA operations.

The Operations Director will be part of a dynamic team who will work collaboratively to deliver the services required to meet OCUFA’s mandate, provide support for OCUFA’s member organizations, and assist in related advocacy initiatives.

Key opportunities and challenges

  • Assist to develop and execute OCUFA’s vision for the future of Ontario universities and the advancement of faculty rights.
  • Work closely with the ED to ensure the smooth running of an organization grounded in justice, equity, diversity, and inclusion.
  • Coordinate a collaborative team of more than 12 unionized staff in a collaborative and self‐directed working environment and be committed to ensuring a focus on equity at every level of the organization.
  • Ensure that the ED is fully briefed on operational activities, organizational priorities, and any organization or sector problems that might arise.

Duties and Responsibilities

Operations Management

  • Oversees general office operations.
  • Responsible for office facilities, space planning, and procurement of furniture and equipment.
  • Responsible for the procurement and adherence to OCUFA’s business insurance policies.
  • Responsible for Occupational Health & Safety.

Administration Management

  • Advises on strategic initiatives for administration management and develops implementation plans.
  • General financial tracking, using Excel balance sheets and adhering to budgets.
  • Manages and has direct supervision over the Administrative Assistant and Policy Officer of Information Systems and Office Management (POISOM). Manages and administers relationships with vendors, contractors, and consultants working with the POISOM.

Information & Records Management Systems

  • Advises on strategic initiatives for Information & Records Management Systems.
  • Manages and administers relationship with the POISOM.
  • Oversees the development of the OCUFA’s operational processes and procedures and the supporting information systems.

Human Resources Management

  • Responsible for managing and identifying personnel systems.
  • Supervise and build a strong collaborative and self-directed team, facilitate open communication, ensure ongoing wellness, development, recognition, trust, and appreciation.
  • Champion equity issues, inclusion, and a people-focused approach to management; foster a supportive and respectful working environment that is committed to diversity.
  • Recommend staffing requirements for operations and program delivery; recruit, train, and mentor staff; working with the ED to ensure fair and equitable delegation of work.
  • Ensure HR policies, procedures, and job descriptions are developed, reviewed regularly, and meet legislative requirements (note: much of this work will be done in collaboration with the staff union).
  • Ensure that relations with the bargaining unit remain open, collegial, and responsive and that the Collective Agreement is followed and negotiated in a timely manner.
  • Responsible for recruitment process.
  • Assists the Executive Director with termination process.
  • Responsible for staff on-boarding and off-boarding processes.
  • Administers payroll and benefits processes.

Personnel Management

  • Responsible for the OCUFA’s commitment to the Health & Safety at the OCUFA Office, which includes conducting regular personnel check-ins and annual reviews with all bargaining unit staff.
  • Administers CUPE 1281 Collective Agreement, including authorizing leave entitlements/requests.
  • Serves as the OCUFA’s spokesperson for the CUPE 1281 relationship.
  • Responsible for leading the OCUFA’s preparation for collective bargaining with CUPE 1281 and serves on the bargaining committee for the OCUFA.
  • Responsible for performance management and discipline of bargaining unit staff.
  • In consultation with and final approval by the Executive Director, formulates and implements personnel management policies.

Governance/Board administration:

  • Support the ED with writing reports and with Board implementation of its strategic priorities to advance the interests of members.
  • Support the ED by attending Board meetings, assist with the development of the Board meeting package and relevant documentation in collaboration with the ED and staff responding to Board meeting requests as required.
  • Support the ED to brief member associations on all the activities of the organization and to communicate Board policy and decisions to members associations and other stakeholders, as appropriate and directed by the ED.
  • Ensure effective and timely communications to ensure the ED is fully briefed on committee activities, organizational priorities, and any organization or sector problems that might arise.
  • Oversee the delegated responsibility of the final minutes by bargaining unit staff and when required take minutes at meetings and workshops.
  • Assist in Executive/Board meeting/workshop coordination and planning.
  • Onboarding/off-boarding Board members.

Operational Leadership

  • Support the ED and work with the staff to identify operational priorities in relation to OCUFA’s strategic objectives and mission.
  • Support an organizational culture that is culturally safe, ethical, and appropriate, which attracts, retains, and motivates staff to contribute to the successful delivery of programs and services.
  • Support the ongoing implementation of effective financial and administrative systems.

Candidate Qualifications

The Operations Director will be an engaged and proactive leader, committed to building the operations at OCUFA that required to best support member associations and a high-quality postsecondary education system in Ontario. The successful candidate will have demonstrated communication abilities, with knowledge of administrative operations, member services, union bargaining, grievance processes, and the labour movement. The successful candidate will have an advanced degree, with over five years of progressive management and leadership skills, within the postsecondary (or related) environment. The role requires excellent interpersonal, labour relations, and project management skills. An equivalent combination of education and experience will be considered.


  • Experience working with and/or reporting directly to an ED and Board of Directors with a demonstrated understanding of non-profit governance.
  • Experience managing a unionized team of staff of comparable size in a collaborative and self‐directed working environment.
  • Experience in the postsecondary and/or related environment.
  • Experience working and/or participating in a member-driven organization.
  • A commitment to, and demonstrated experience advancing social justice, equity, diversity, inclusion, and parity.
  • Experience developing, implementing, and monitoring strategic and operational plans, that build on an organization’s mission and values.
  • Experience implementing and monitoring operational budgets, including financial planning, and reporting.


  • Knowledge of non-profit funding, operations, and governance best practices.
  • Knowledge of the postsecondary education sector and university structures and operations.
  • Knowledge of unionized workplace settings.
  • Superior listening, interpersonal, written and verbal communication skills, with a demonstrated capacity to build and maintain positive and collaborative relationships across diverse stakeholders.
  • Outcomes based, with demonstrated analytical, problem solving, and strategic thinking skills.
  • Strong project, time management and facilitation skills with the flexibility to effectively prioritize and adapt.
  • Strong organizational skills, including the ability to organize the work of
  • Strong understanding of financial management.
  • Well-developed personnel record-keeping
  • High degree of proficiency with MS Office suite of programs, One Drive, and Zoom
  • Familiarity with BoardEffect is an asset.
  • Conducts work with a high degree of discretion and
  • Highly organized with a strong attention to
  • Strong in identifying needs and opportunities and generating
  • Ability to work effectively and cooperatively with colleagues in a high-volume office environment where competing priorities regularly shift.
  • French bilingualism is an asset.


  • Administration – knowledge of office operations procedures and process, including information and record keeping.
  • Management – knowledge of effective supervisory and people management principles
  • Personnel and Human Resources – knowledge of procedures and processes for employee life cycle, compensation and benefits, labour relations, and personnel information systems, particularly in a unionized setting.
  • Governance – familiarity of governance best practices.
  • Privacy – knowledge of privacy best practices

Equity, Diversity & Inclusion

All qualified candidates are encouraged to apply. OCUFA welcomes and encourages applications from qualified individuals from equity-seeking groups, including women, members of racialized groups, Indigenous persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression, persons of any age, religion, or political belief and regardless of marital status or family status. We strive to ensure the recruitment process unfolds in a fair, transparent, timely and open manner to include individuals previously underrepresented or discouraged from participating.

Should you be interested in learning more about this unique opportunity with OCUFA, please forward your resume to Jenny J. H. Ahn, Executive Director, with a letter of introduction, the names and contact information of three references, in confidence, to by 5:00 p.m. on Friday August 25, 2023.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  While we appreciate all interest, only those candidates selected for an interview will be contacted. 

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